Selectivv - part of Fonia Group · Warsaw · London · Berlin+48 512 846 779 · selectivv@selectivv.com

Case study

Analysis of shopping center customers

Case Study

We conducted a demographic analysis and determined the characteristics of customers of a specific shopping center and a competitive shopping center located nearby.

SERVICES USED BY THE CUSTOMER:

Tourist traffic research

Customers reaserch

App users analysis

Footfall research

Social Media Campaign

Outdoor Campaign

Business goals that the customer achieved thanks to our cooperation

Analysis of the shopping mall’s clients

Competitions’ clients analysis

Comparison of the two groups of clients

Presentation of the applied solution to the problem

We have defined the zones from which customers come to both locations. The research report included an analysis of the co-use of commercial facilities in the reaserched city.

Description of specific effects of the implemented activities

During the research, we determined, among others percentage of shopping center customers buying at discount stores: Lidl and Biedronka, or shopping online. The research made it possible to plan advertising activities tailored to the profile of customers in the analyzed shopping center.

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